Free shipping over 150€

Shipping & Delivery

All orders will be processed starting from the 24 business hours after receiving the confirmation email and prepared in a maximum of 1-3 business days. The delivery times shown below just take into account the time lapse between the pick up of the courier and the final delivery. Pre-orders, declined orders and pending orders are excluded from the delivery times shown.

When the order is shipped, customers receive an email from the courier providing the tracking number and a direct link to monitor the shipment status.

Please mind: BARTOLINI tracking code gets active after midnight.

 

ZONE

COST

DELIVERY TIME

FREE SHIPPING

ITALY EXPRESS

3,95

24/48 HOURS*

OVER € 150,00

EU COUNTRIES

FROM € 7,50

3/5 BUSINESS DAYS*

OVER € 150,00

EXTRA EU COUNTRIES

FROM € 7,50

3/5 BUSINESS DAYS*

OVER € 150,00

WORLD**

AVAILABLE AT CHECKOUT

3/5 BUSINESS DAYS*

OVER € 400,00

 

**NOHOW cannot currently provide shipping to Tunisia, Morocco and Algeria.

 


NATIONAL SHIPPING (ITALY): Specifics e Restrictions

1. BRT Express Delivery (€ 3,95) – delivery within 48 business hours after the pick up of the shipment from the courier.

2. BRT Express Delivery (FREE over € 150,00) - delivery within 48 business hours after the pick up of the shipment from the courier.

 

 

INTERNATIONAL SHIPPING: Specifics and Restrictions


Available shippings for EU Countries:

1. DHL ECONOMY 2/3 Days Delivery (€ 7,50 / € 8,90) – delivery within 1-3 business days after the pick up of the shipment from the courier.
2. DHL ECONOMY Free Delivery (FREE over € 150,00) - delivery within 3-5 business days after the pick up of the shipment from the courier.
3. DHL ECX Next Day Delivery - Only EU (€ 14,95) – delivery within 24 business hours after the pick up of the shipment from the courier.

 

Available shippings for NON EU Countries:

1. DHL Express WPX 3 Days Delivery (12,95 / € 14,95*) - delivery within 3 business days after the pick up of the shipment from the courier.
2. DHL Express WPX Free Delivery (FREE over € 150,00) - delivery within 3-5 business days after the pick up of the shipment from the courier.
*Valid for Switzerland, Turkey, Norway, United States, Canada, Japan, Qatar.

 

 

INTERNATIONAL SHIPPING: WORLDWIDE

1. DHL Express WPX 3 Days Delivery (AVAILABLE AT CHECK OUT) - delivery within 3 business days after the pick up of the shipment from the courier.
2. DHL Express WPX Free Delivery (FREE over € 400,00) - delivery within 3-5 business days after the pick up of the shipment from the courier.

 

 

UPON DELIVERY

Upon delivery of every order, customers are asked to inspect the box carefully BEFORE signing for the delivery.  If for any reason the box looks tampered with, either sign for the package with reservations or refuse the package. In the event that the box has been signed for with an unauthorized signature or there is evidence that the package has been tampered with, open a claim immediately with the courier and contact our customer care team at support@nohowstyle.com.
Any claim regarding damages, missing merchandise and/or delivery to the wrong address, must be forwarded to
support@nohowstyle.com within 3 days from the order’s delivery date, otherwise the claim will not be accepted.
If the package is not successfully delivered to the
customer’s address due to a lack of cooperation from the customer (wrong telephone number, wrong address, absent at address, non-compliance with import regulations) the package may risk being sent back to Italy at the customer’s expense including any import fees that may be assessed upon re-entry to Italy. These fees will be deducted from any eventual refund.

 

Please note, couriers do not make deliveries or pick-ups on the following Italian holidays:
January 1
January 6
Easter and Easter Monday
April 25
May 1
June 2
August 15
November 1
December 8
December 25
December 2
6

 

 

IMPORT TAXES AND CUSTOMS FEES

For specific areas and Extra EU Countries, shipments may suffer delays due to customs blocks in import or export. The delivery time shown doesn't take customs blocks into account. NOHOW is not responsible in any case for customs duty blocks as every country has its own regulations regarding import/export commerce. Duty taxes are applied from the single country Customs Office, for this reason, we are not able to provide or foresee the relative amounts. Please contact Customs Office in your country for further information. The payment of these import taxes is sole responsibility of customer that has to provide the payment of the relative amount upon delivery. If the customer is not willing to pay these fees, the shipment cannot be delivered and it will be returned to the sender charging the return shipping costs to the customer. NOHOW won't be able to refund any amounts regarding Customs fees or import taxes.

All orders with extra EU destination will be shipped with a detailed invoice stating the real value of the goods in euro.

PLEASE NOTE: Please make sure to insert a valid phone number to be contacted from the courier in case of problems with the shipment. A telephone number is mandatory. If it is not provided, the package could not be delivered and returned back with costs at your charge.